Frequently Asked Questions and Chatbot

Solve your doubts by consulting the most common questions or starting an online conversation with Zalia in our chatbot.

What time is check in/check out?

Standard check-in time is 3:00pm and check-out time is 12:00pm.

What time will the room be available?

Early check-in is accessible pending room availability. If the option for early check-in is not available the hotel can hold the guest's belongings while they visit the city and we will notify you when it is available.

Are private transfers available?

Yes, we have private transfer service on demand with cost. To arrange this service contact reception at

Is there an option to hold guest's belongings before or after check in/out?

Yes, Midmost is pleased to store guest belongings totally free.

What is the breakfast schedule? What type of breakfast is served?

In our restaurant and library, a full buffet breakfast with local and seasonal products made by our chef is served every morning from 7:00 a.m. to 11:00 a.m. Under the advice of our consultant Martina Wastl, we propose different products grouped in Detox, Protein, Energy or Digestive.

What is "La Fresca Terrace Bar" schedule?

The schedule is from 10:00 a.m. to 11:00 p.m., but the bar service starts at 12:00 a.m.

Are bathroom amenities included in the price?

Yes, we have amenities such as 'Natural Remedies' organic products, slippers and bathrobe (from the Superior category) that are included in the price. If you need a shaver, toothbrush or comb, ask reception at no extra cost.

If I need to wash or iron a shirt?

We have several options: We can provide an ironing equipment on demand or, if you prefer, we have an external washing and ironing service with an additional charge. (In Juniors and Suites already includes this ironing equipment).

Is tea and coffee provided in the room?

Yes, you can have tea or coffee in the room. The kettle has free teas but Nespresso capsules are paid. You can also enjoy a coffee or any drink at the bar.

Is the pool and solarium on the 6th floor available year-round?

The outdoor pool is open all year, but is not heated

Do you have an afternoon snack? What is your schedule?

Yes, every day from 5pm to 7pm there is a free snack for hotel guests. In summer it is based on our terrace La Fresca Del Midmost, located on the 6th floor; while in winter it is served in a cafeteria located on the -1 floor.

Do the rooms have a minibar?

Yes, the rooms have a minibar, free in Junior Suites and Suites non-alcoholic drinks (except juices and red-bull) if booked from our website

Is there a crib?

Yes, the hotel has a free baby cot for children under three years old and upon request from a Superior category

Up to what age is the rollaway bed free? What kind of rooms can you put in?

From the Superior room you can put a rollaway bed, that is, in all but the Design. It is free up to 12 years and, from this age, the cost of the supplement for a third person is €30 per night.

Smoking is allowed?

No, by law all common areas and hotel rooms are non-smoking spaces, but smoking is allowed on the terrace.

Pets are allowed in the hotel?

No, we are sorry, but pets are not allowed in the hotel.
FAQS & Chatbot