Data Protection and Privacy Policy

(MAJESTIC HOTEL & SPA)

Following will be presented detailed information regarding the handling of your data of a personal nature by MAJESTIC HOTEL & SPA.

Details of the Data Controller

Data Protection Officer (DPO): You can contact our DPO by means of the following email address: dpo@majestichotelgroup.com

Duty of Information and Consent for Handling of Your Data on the Part of Majestic Hotel Group

By accepting this Data Protection and Privacy Policy, the user is informed and provides their free, specific, unequivocal consent for the personal data that they provide while making online bookings as well as any other data provided via any other contact forms on the website www.hotelmajestic.es to be incorporated into the Majestic Hotel Group databases, comprised of the companies integrated in the GROUP, which are the owners or managers of the hotels, for the correct provision of services contracted or requested by the user through the website, especially for the purpose of managing individual and group bookings and offering users booking availability at all times, as well as offering enhancements in the conditions of their stay (price, dates, services included...) at any of the hotels in our chain.
You will find detailed information about the Majestic Hotel Group at the following link www.majestichotelgroup.com.
By accepting this Data Protection and Privacy Policy, the user is informed and provides their free, specific, unequivocal consent for the personal data that they provide while making online bookings to be added to databases belonging to MAJESTIC HOTEL SPA and to Leading Hotels of the World, Ltd (a hotel consortium belonging to Hotel Representative, A.G.) of which MAJESTIC HOTEL SPA is a member, for the purpose of managing individual and group bookings and offering users booking availability at all times, as well as offering improvement in the conditions of their stay (price, dates, services included...) at any hotel that forms part of Leading Hotels of the World, Ltd.
As regards the application of data protection regulations, Leading Hotels of the World, Ltd. acts as data controller for any data that the user provides when making their booking. If you would like further information about Leading Hotels of the World, Ltd., please consult its website https://www.lhw.com/

Purpose of Handling

MAJESTIC HOTEL SPA and the Majestic Hotel Group will handle the data of a personal nature that you provide via this website, as well as any that you provide by any other means in the future, for the following purposes:

Processing of Data Belonging to children under 16 years of age.

This website is not intended for children under 16 years of age, for this reason MAJESTIC HOTEL SPA does not store or collect information relating to them. If any record reveals that the data subject is under 16 years of age, it will automatically be blocked.

Criteria for Data Retention
Legitimization

The legal basis for the handling of data is the consent provided by the data subjects regarding:

Recipients

Following, the recipients of your data of a personal nature are explained.

Source

The data of a personal nature is obtained directly from the interested parties, from our partners, and from online booking platforms, such as Booking.com, Expedia.com, el Tenedor, eDreams, etc.
The categories of data of a personal nature that we are provided with by our partners are:

Rights

Right to Access, Rectification, and Erasure: Interested parties are entitled to obtain confirmation regarding whether MAJESTIC HOTEL SPA is handling any data of a personal nature regarding them or not. Interested parties are entitled to access their data of a personal nature and ask for inaccurate data to be amended or, where applicable, request erasure of the same when, among other reasons, the data is no longer required for the purposes for which it was collected.

Right to Restriction and Objection: Under certain circumstances, interested parties may request a restriction on the handling of their data, in which case, we will only store it for the exercise or defence of legal claims. Under certain circumstances and for reasons relating to their particular situation, interested parties may object to their data being handled. MAJESTIC HOTEL SPA will stop handling data in these situations, except for when there are pressing legitimate grounds, or for the exercise or defence of possible legal claims.

These rights may be exercised over our channel: http://compliance.majestichotelgroup.com

Updates and Amendments

MAJESTIC HOTEL SPA reserves the right to amend and/or update information regarding data protection as necessary for proper compliance with the data protection regulations. If any amendment is made, the new copy will be published on this page, where you may access the current policy. Our relationship with users will be governed, at all times, by the rules in place at the time the website is accessed.