Foire aux Questions

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What sophisticated services do Junior Suites, Majestic Suites or Penthouses offer?

Booking our Junior Suites, Majestic Suites or Penthouses on the ninth floor will ensure the most elegant facilities and the most select services. You will have private check-in, V.I.P. and view of Paseo de Gracia. They are also equipped with a whirlpool bathtub, some with a private panoramic terrace and also the penthouses with jacuzzi on the terraces. They even have free butler service when you stay in our penthouses.

Can the butler service be requested in any room category?

Yes, this service can be requested in any category, but it is free when you stay in our exclusive penthouses. The spirit of the Butler Service is discretion, personalized details and anticipated attention. A wide variety of services; from a perfectly ironed suit for a meeting or unpacking and storing your luggage, organize coffee and tea service in your penthouse or a perfect last minute gift for someone special.

Does non-hosted customers allow access to the spa?

The spa is also available for clients who are not staying at the hotel and prior reservation is essential. In turn, for customers who book their accommodation directly on our website, they will have free access to their hydrotherapy area.

Do the rooms have a minibar?

Yes, the rooms have a paid minibar with a wide variety of drinks and snacks.

Is there a crib?

Yes, the hotel has a free baby cot for children under three years old and upon request.

Up to what age is the extra bed free? What kind of rooms can you put in?

Free beds are for children under 12 years. For over that age the price would be € 80.00 per night (accommodation only). It can be placed in Deluxe Executive rooms or Juniors Suites, Junior Paseo de Gracia, Suites and Penthouse.

Smoking is allowed?

No, by law all common areas and hotel rooms are non-smoking spaces, but smoking is allowed on the terrace.

Pets are allowed in the hotel?

No, we are sorry, but pets are not allowed in the hotel.

Are the apartments far from the hotel?

No, the apartments are located in front of the hotel in a separate building and adapts to the needs of each guest, offering maximum convenience and same services.

What time is check in/check out?

Standard check-in time is 3:00pm and check-out time is 12:00pm.

What time will the room be available?

Early check-in is accessible pending room availability. If the option for early check-in is not available the hotel can hold the guest's belongings while they visit the city and we will notify you when it is available.

How can I get from the Airport to the Hotel? Are private transfers available?

We have private transfer service on demand with cost. From the nearest airport (Barcelona- El Prat) are 25 minutes by car. If you book our Penthouse, the Royal or the Majestic Suite for 3 nights on our website, the service is included.

Does the hotel have parking?

Yes, Majestic Hotel & Spa Barcelona has a private and secure parking with direct access to the hotel. It also offers an efficient valet parking service. For groups it is convenient to request it in advance.

Does the hotel offer car rental, scooters, bicycles…?

Yes, our Concierge department offers car rental services, cars with driver, bicycles, electric bicycles or segways.

Is there an option to hold guest's belongings before or after check in/out?

Yes, Majestic Hotel&Spa is pleased to store guest belongings totally free.

What is the breakfast schedule? What type of breakfast is served?

In our restaurant on the first floor, a full buffet breakfast with show cooking designed by our consulting chef Nandu Jubany is served every morning from 7:00 a.m. to 11:00 a.m., considered the best hotel breakfast in Europe in 2018, according to prestigious Prix Villégiature awards. We have gluten-free and lactose option and room service if you prefer to have breakfast in the room.

What time is brunch?

Brunch is every Sunday from 12:45h to 16:00h. This formula designed by our consulting chef Nandu Jubany brings together a wide variety of sweet and savory products and a glass of the prestigious French Champagne Moët & Chandon welcome.

What is the "La Dolce Vitae" terrace schedule?

The hours of the terrace bar "La Dolce Vitae" vary depending on the season. If you want to have updated information of the schedules consult this LINK.
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