Foire aux Questions

Résolvez vos doutes en consultant les questions les plus courantes

What amenities can we find in the bathroom?

We have amenities such as the products of the internationally renowned house 'Atelier Cologne', slippers and bathrobe. If you need a shaver, toothbrush or comb you can contact the room service available 24 hours a day.

¿Si necesito lavar o planchar una camisa?

Tenemos varias opciones. La habitación está equipada con plancha y tabla o, si lo prefiere, disponemos de servicio de lavado y planchado con un cargo extra.

Can I have coffee or tea in the room?

Yes, you can have coffee or tea (or both) in the room. The kettle has free teas just like the Nespresso machine. You can also enjoy a coffee or any drink and snack in our Majestic bar or on the terrace "La Dolce Vitae" or room service.

What sophisticated services do Junior Suites, Majestic Suites or Penthouses offer?

Booking our Junior Suites, Majestic Suites or Penthouses on the ninth floor will ensure the most elegant facilities and the most select services. You will have private check-in, V.I.P. and view of Paseo de Gracia. They are also equipped with a whirlpool bathtub, some with a private panoramic terrace and also the penthouses with jacuzzi on the terraces.

Can the butler service be requested in any room category?

Yes, this service can be requested in any category, but it is free when you stay in our exclusive Majestic Royal Penthouse. The spirit of the Butler Service is discretion, personalized details and anticipated attention. A wide variety of services, from a perfectly ironed suit for a meeting or unpacking and storing your luggage, organize coffee and tea service or a perfect last minute gift for someone special.

Does non-hosted customers allow access to the spa?

The spa is also available for clients who are not staying at the hotel and prior reservation is essential.

Do the rooms have a minibar?

Yes, the rooms have a paid minibar with a wide variety of drinks and snacks.

Is there a crib?

Yes, the hotel has a free baby cot for children under three years old and upon request.

Up to what age is the extra bed free? What kind of rooms can you put in?

Free beds are for children under 12 years. For over that age the price would be € 80.00 per night (accommodation only). It can be placed in Privilege and Privilege City View rooms or Juniors Suites, Suites and Penthouse.

Smoking is allowed?

No, by law all common areas and hotel rooms are non-smoking spaces, but smoking is allowed on the terrace.

Les animaux domestiques sont-ils autorisés ?

Seuls les chiens jusqu'à 8 kilos sont acceptés moyennant un supplément (sur demande au moment de la réservation)

Are the apartments far from the hotel?

No, the apartments are located in front of the hotel in a separate building and adapts to the needs of each guest, offering maximum convenience and same services.

What time is check in/check out?

L'heure d'arrivée est á partir de 15h00, l'heure de départ est jusqu'à 11h00 pour les appartements et 12h00 pour les chambres, suites et penthouses.

What time will the room be available?

Early check-in is accessible pending room availability. If the option for early check-in is not available the hotel can hold the guest's belongings while they visit the city and we will notify you when it is available.

How can I get from the Airport to the Hotel? Are private transfers available?

We have private transfer service on demand with cost. From the nearest airport (Barcelona- El Prat) are 25 minutes by car. If you book our Penthouse, the Royal or the Majestic Suite for 3 nights on our website, the service is included.

Does the hotel have parking?

Yes, Majestic Hotel & Spa Barcelona has a private and secure parking with direct access to the hotel. It also offers an efficient valet parking service. For groups it is convenient to request it in advance.

Does the hotel offer car rental, scooters, bicycles…?

Yes, our Concierge department offers car rental services, cars with driver, bicycles, electric bicycles or segways.

Is there an option to hold guest's belongings before or after check in/out?

Yes, Majestic Hotel&Spa is pleased to store guest belongings totally free.

What is the breakfast schedule? What type of breakfast is served?

In our restaurant on the first floor, a full buffet breakfast with show cooking designed by our consulting chef Nandu Jubany is served every morning from 7:00 a.m. to 11:00 a.m., considered the best hotel breakfast in Europe in 2018, according to prestigious Prix Villégiature awards. We have gluten-free and lactose option and room service if you prefer to have breakfast in the room.

What time is the Sunday brunch?

Brunch is every Sunday from 13:00h to 16:30h. This formula designed by our consulting chef Nandu Jubany brings together a wide variety of sweet and savory products and a glass of the prestigious French Champagne Moët & Chandon welcome. A proposal that follows the “Farm to Table” concept of Restaurant SOLC. An assisted gourmet brunch during starters and main courses, with table service and more personalized attention, and a dessert buffet that will allow you to enjoy the most successful cakes of our pastry chef Marc Perez.

What is the "La Dolce Vitae" terrace schedule?

The hours of the terrace bar "La Dolce Vitae" vary depending on the season. If you want to have updated information of the schedules consult this LINK.

Offrez-vous des prix mis à jour et des offres spéciales pour réserver en ligne sur ce site web?

Les prix et la disponibilité sont mis à jour quotidiennement et nous garantissons à nos clients qu'ils trouveront le meilleur tarif ici. De plus, notre site web présente toutes les catégories de chambres, suites et appartements, ainsi que la disponibilité jusqu'à la dernière chambre. Même tous ces prix incluent des avantages exclusifs tels que l'accès gratuit à l'espace d'hydrothérapie, le transfert privé dans certaines catégories de luxe, etc ... Aussi, si vous avez un code promo, vous pouvez obtenir un prix encore plus bas.

Pourrai-je bénéficier de tout avantage en réservant directement ici, sur son site web officiel?

Le prix de votre réservation a plus de valeur ajoutée. Nous offrons des avantages exclusifs aux clients tels que: accès gratuit à l'espace d'hydrothérapie, transfert privé pour les penthouses et les suites, enregistrement anticipé, départ tardif, etc ... (certaines conditions s'appliquent). N'oubliez pas que nous garantissons le meilleur tarif ici, nous ajustons nos tarifs si vous trouvez un tarif moins élevé sur un autre site web.

Le Majestic Hotel & Spa est-il situé dans le centre de Barcelone?

Oui, l'hôtel se trouve sur le boulevard Paseo Gracia et à côté des bâtiments de Gaudí tels que la Casa Batlló, La Pedrera (Casa Milà) ou la Sagrada Familia et les boutiques de luxe les plus reconnues telles que Chanel, Bvlgari, Gucci, Louis Vuitton ou Hermès. Aussi Las Ramblas et le Gran Teatre del Liceu, l'agitation de la Plaza de Cataluña ou du Quartier Gothique, sont à 10 minutes à pied.
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