Frequently Asked Questions

Solve your doubts by consulting the most common questions

What time is check in/check out?

Standard check-in time is 3:00pm, check-out time is 11:00am for apartments and 12pm for rooms, sutes and penthouses.

Is Majestic Hotel & Spa located in the center of Barcelona?

Yes, the hotel is located on Paseo Gracia and next to Gaudi's masterpieces Casa Batlló, La Pedrera (Casa Mila) or Sagrada Familia temple and the luxurious boutiques like Chanel, Bvlgari, Gucci, Louis Vuitton or Hermès. Also Les Rambles and the Gran Teatre del Liceu, the bustle of Plaza Catalunya or the Gothic Quarter, are within a 10-minute walking distance.

Can I benefit from any advantage if I make my reservation directly here, the official website?

The rate of your reservation will have more added value. We offer exclusive advantages to customers such as: private transfer for penthouses and suites, early check-in, late check-out, etc... (some conditions apply). Remember that we guarantee the lowest possible price, we match it if you find your booking cheaper on another website.

Are the rates and special offers always up to date for booking online on this website?

Prices and availability are updated daily and we guarantee our customers that they will find the lowest price here. In addition, our website shows all categories of rooms, suites and apartments, as well as the availability until the last room. Even these prices include private transfer for stays in the Penthouses (minimum 1 night) or in the Majestic Suite (minimum 3 nights). Also if you have any promo code you can get an even lower price.

What is the "La Dolce Vitae" terrace schedule?

The hours of the terrace bar "La Dolce Vitae" vary depending on the season. If you want to have updated information of the schedules consult this LINK.

What time is the Sunday brunch?

Brunch is every Sunday from 13:00h to 16:30h. This formula designed by our consulting chef Nandu Jubany brings together a wide variety of sweet and savory products and a glass of the prestigious French Champagne Moët & Chandon welcome. A proposal that follows the “Farm to Table” concept of Restaurant SOLC. An assisted gourmet brunch during starters and main courses, with table service and more personalized attention, and a dessert buffet that will allow you to enjoy the most successful cakes of our pastry chef Marc Perez.

What is the breakfast schedule? What type of breakfast is served?

In our restaurant on the first floor, a full buffet breakfast with show cooking designed by our consulting chef Nandu Jubany is served every morning from 7:00 a.m. to 11:00 a.m., considered the best hotel breakfast in Europe in 2018, according to prestigious Prix Villégiature awards. We have gluten-free and lactose option and room service if you prefer to have breakfast in the room.

Is there an option to hold guest's belongings before or after check in/out?

Yes, Majestic Hotel&Spa is pleased to store guest belongings totally free.

Does the hotel offer car rental, scooters, bicycles…?

Yes, our Concierge department offers car rental services, cars with driver, bicycles, electric bicycles or segways.

Does the hotel have parking?

Yes, Majestic Hotel & Spa Barcelona has a private and secure parking with direct access to the hotel. It also offers an efficient valet parking service. For groups it is convenient to request it in advance.

How can I get from the Airport to the Hotel? Are private transfers available?

We have private transfer service on demand with cost. From the nearest airport (Barcelona- El Prat) are 25 minutes by car. If you book our Penthouse, the Royal or the Majestic Suite for 3 nights on our website, the service is included.

What time will the room be available?

Early check-in is accessible pending room availability. If the option for early check-in is not available the hotel can hold the guest's belongings while they visit the city and we will notify you when it is available.

What amenities can we find in the bathroom?

We have amenities such as the products of the internationally renowned house 'Atelier Cologne', slippers and bathrobe. If you need a shaver, toothbrush or comb you can contact the room service available 24 hours a day.

Are the apartments far from the hotel?

No, the apartments are located in front of the hotel in a separate building and adapts to the needs of each guest, offering maximum convenience and same services.

Pets are allowed in the hotel?

Only dogs up to 8 kgs. are accepted at an extra cost (on request at the time of booking)

Smoking is allowed?

No, by law all common areas and hotel rooms are non-smoking spaces, but smoking is allowed on the terrace.

Up to what age is the extra bed free? What kind of rooms can you put in?

Free beds are for children under 12 years. For over that age the price would be € 80.00 per night (accommodation only). It can be placed in Privilege and Privilege City View rooms or Juniors Suites, Suites and Penthouse.

Is there a crib?

Yes, the hotel has a free baby cot for children under three years old and upon request.

Do the rooms have a minibar?

Yes, the rooms have a paid minibar with a wide variety of drinks and snacks.

Does non-hosted customers allow access to the spa?

The spa is also available for clients who are not staying at the hotel and prior reservation is essential.

Can the butler service be requested in any room category?

Yes, this service can be requested in any category, but it is free when you stay in our exclusive Majestic Royal Penthouse. The spirit of the Butler Service is discretion, personalized details and anticipated attention. A wide variety of services, from a perfectly ironed suit for a meeting or unpacking and storing your luggage, organize coffee and tea service or a perfect last minute gift for someone special.

What sophisticated services do Junior Suites, Majestic Suites or Penthouses offer?

Booking our Junior Suites, Majestic Suites or Penthouses on the ninth floor will ensure the most elegant facilities and the most select services. You will have private check-in, V.I.P. and view of Paseo de Gracia. They are also equipped with a whirlpool bathtub, some with a private panoramic terrace and also the penthouses with jacuzzi on the terraces.

Can I have coffee or tea in the room?

Yes, you can have coffee or tea (or both) in the room. The kettle has free teas just like the Nespresso machine. You can also enjoy a coffee or any drink and snack in our Majestic bar or on the terrace "La Dolce Vitae" or room service.

If I need to wash or iron a shirt?

We have several options: The room is provided with an ironing equipment on demand or, if you prefer, we have an external washing and ironing service with an additional charge.